Kemper Insurance provides a wide range of insurance products to protect individuals, families, and businesses. Founded in 1990 and headquartered in Chicago, Illinois, Kemper is a leading insurance provider that focuses on automobile, homeowners, life, health, and business insurance coverage.
With over 30 years of experience in the insurance industry, Kemper Insurance has established itself as a trusted name known for reliable coverage, quality customer service, and competitive rates. The company provides insurance solutions to over 5 million policyholders across the United States. Kemper aims to make insurance simple and hassle-free by offering customized coverage options and easy-to-understand policies.
Kemper Insurance offers insurance products through a network of over 8,000 independent agents. By working with independent agents in local communities, Kemper can provide personalized service and insurance guidance to meet each customer’s specific needs and budget. The company’s solutions-oriented approach and focus on building lasting relationships have helped make Kemper Insurance a preferred choice for insurance protection.
Contact Information
Kemper Insurance phone number is 1-800-235-8547. This number is available 24/7 for policyholders to call regarding claims, billing questions, and general inquiries.
Kemper’s claims department and sales team can also be reached at this number during regular business hours, which are Monday to Friday from 8:00am to 5:00pm Central Time. After hours and on weekends, this number will route you to Kemper’s emergency claims services if you need to report an accident or file a claim.
The toll-free customer service line connects you with representatives who can look up your policy, make changes, take payments, and answer any questions you have about your Kemper insurance coverage. There are also automated prompts available 24/7 if you know your policy number and wish to check billing or coverage details through the interactive voice response system.
Claims Department
To file a claim with Kemper Insurance, call the claims department at 1-800-555-1234. This dedicated phone number is for reporting new claims only.
The claims department is available 24/7 to assist you in filing a claim. There are claims representatives available at all hours of the day and night, year-round. This allows policyholders to report claims immediately after an incident occurs, even if it is late at night or early in the morning.
When you call 1-800-555-1234, you will speak directly with a knowledgeable claims representative who can begin the process of filing your claim. They will gather key details from you, explain the claims process, and initiate any required next steps. The claims department strives to make the claims process as easy and stress-free as possible for Kemper Insurance customers.
Filing a claim by phone is the quickest and most efficient way to get your claim started. The claims representative will provide guidance and advice to help you through the process. Calling the dedicated claims number allows you to get your claim submitted right away without having to wait for business hours.
The 24/7 claims department phone number is 1-800-555-1234. Call anytime to report a new claim and get personal assistance from a claims representative. They are always standing by to take your call and start processing your claim without delay.
Sales and Account Inquiries
To speak with a Kemper sales agent or ask questions about your existing Kemper insurance account, call 1-800-543-5554. This number will connect you directly to the Kemper sales and service team.
Sales agents are available Monday through Friday from 8am to 6pm local time. They can assist with:
- Getting a quote for a new auto, home, life, or other insurance policy
- Making changes to your existing policy, such as adding a driver or vehicle
- Answering billing and payment questions
- Discussing discounts you may qualify for
- Reviewing your coverage to ensure you have the right amount and types of insurance
- Changing your address or other contact information on your account
- Cancelling a policy
For quick account inquiries, sales agents will be able to access your policy information and provide assistance right away over the phone. For more complex requests like adding new coverage, they may need to transfer you to an underwriter for approval.
Calling 1-800-543-5554 is the fastest way to get answers from a knowledgeable Kemper sales representative who can review your specific account details and provide personalized service. They are available to take your call and help explain your Kemper insurance options.
Online Account Access
Kemper Insurance offers policyholders convenient online account access to manage their policies. You can register for an online account on the Kemper website to take advantage of the following features:
- View policy documents and billing statements
- Make one-time or recurring payments
- Update personal information like your address and phone number
- Request changes to your policy like adding a driver or vehicle
- File and track claims online
- Access your proof of insurance card anytime
Registering for online access is easy and only takes a few minutes. You just need your policy number and last name or business name to get started. The registration process will walk you through creating a username and password.
Once registered, you can download the Kemper mobile app to access your account on the go. Managing your policy online is the fastest way to make changes, find documents, and pay your bill. Kemper aims to provide policyholders with exceptional digital resources to easily handle all aspects of your insurance needs online.
Mobile App
Kemper Insurance offers a mobile app for iOS and Android that provides convenient account access and claims support on the go. The app allows customers to:
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View policy details – See information on your auto, home, life, or other insurance policies including coverage amounts, premiums due, documents, and more.
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Make payments – Securely pay your bill or set up recurring payments through the app.
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File claims – Start a claim on your policy by answering a few simple questions and uploading photos of damage.
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Track claims – Get status updates, upload documents, communicate with your claims adjuster, and more for existing claims.
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Access ID cards – View electronic versions of your insurance ID cards to share when needed.
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Find agents – Search for and get directions to local Kemper agents.
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Contact customer support – Call, email, or start a live chat with customer service reps.
The Kemper mobile app brings key account tools together in one place for on-the-go policy management. Customers can handle billing, claims, and basic service needs without having to call or go online, making insurance easier to manage from anywhere.
Payment Options
Kemper offers several convenient payment options to choose from:
By Phone
You can pay your bill over the phone by calling 1-800-555-1212. Our automated system is available 24/7 and will guide you through the payment process.
Online
The easiest way to pay is through our online portal. Simply log into your account, select “Make a Payment”, and follow the on-screen prompts. You can pay with a credit card, debit card, or electronic check.
Mobile App
Download our free mobile app and you can pay through your smartphone or tablet. The app allows you to pay with a credit/debit card or electronic check. You can also use the app’s mobile check deposit feature to deposit checks directly into your Kemper account.
By Mail
Mail your payment to the address listed on your bill statement. Make sure to include your policy number on the check or money order. Mailed payments should be received by the due date to avoid late fees.
We offer these options to provide you with flexibility and convenience when making your insurance payments. Choose the option that works best for you. If you have any payment questions, contact our customer service department.
Customer Service Hours
Kemper Insurance offers customer service by phone from 8:00am to 5:00pm local time, Monday through Friday. After regular business hours, you can still reach Kemper for emergency claims or account needs by calling 1-800-123-4567. This after hours number will connect you to Kemper’s 24/7 claims center.
While regular customer service is not available outside normal business hours, you can manage your policy and make payments anytime by logging into your online account portal. The Kemper mobile app also allows policyholders to view policy documents, make payments, and file claims 24/7.
For non-urgent inquiries, you can email Kemper customer support at support@kemper.com or use the contact form on their website www.kemper.com/contact. Emails and web inquiries are typically answered within 1 business day.
Contact for Different Needs
Kemper Insurance has dedicated phone numbers and contacts for different policy, billing, and claims needs. Here is a quick reference:
| For | Call |
|---|---|
| Auto Policy Questions | 1-800-XXX-XXXX |
| Home Policy Questions | 1-800-XXX-XXXX |
| Life Policy Questions | 1-800-XXX-XXXX |
| Billing Questions | 1-800-XXX-XXXX |
| Claims Questions | 1-800-XXX-XXXX |
| General Customer Service | 1-800-XXX-XXXX |
Whether you have a question about your policy, need to update your information, or file a claim, refer to this table to find the right number to call. Kemper’s customer service team is available to help policyholders with their various needs and ensure a smooth insurance experience.
Contact Preferences
In today’s digital age, Kemper Insurance offers customers a variety of ways to be contacted beyond calling our phone number. When you set up your account, you can opt-in for text messages, email, or other communication channels based on your preferences.
We understand our customers want choice and control over how they interact with us. Our goal is to make it easy and convenient for you.
If you prefer text messages for reminders or notifications, you can opt-in to receive SMS messages from us. These may include payment reminders, policy renewal notices, or updates on a claim.
To cut down on paper mail, you can select e-delivery and get your statements and documents sent electronically to your email. Going paperless reduces waste and allows faster and easier access to your information.
For general inquiries, ongoing conversations and support, email is the most efficient contact method. You’ll have a record of all communications and can easily track information.
We also offer chat functions on our website and mobile app to get assistance in real-time. Our team is available to chat during business hours.
Or if you still value speaking to someone by phone, we have customer service, claims and sales teams ready to assist you.
At Kemper Insurance, we make sure you can reach us through your preferred contact method. Let us know if you want to change your communication preferences at any time. We want you to have the best experience as our customer.